FAQs

At Elos Me & Lescolton, we understand that you may have a lot of questions about laser hair removal. We’ve assembled a list of the most commonly asked questions to help you understand how laser hair removal works as well as all the important information regarding our company and the purchase process. Read Elos Me’s FAQs below to find out.

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What is the relationship between Elos Me and Lescolton?

Elos Me has traditionally supplied its exclusive technology to different manufacturers over time, such as Syneron, HoMedics and Unilever-Iluminage. Currently, we not only supply Lescolton Global but have also merged at the business level. In 2019, Elos Me and Lescolton Global teamed up to create Elos Me & Lescolton, the world’s largest specialist in laser beauty devices.

Are your products sold in another online store or online sales platform?

Elos Me & Lescolton refrains from offering products through sales platforms like Amazon, Aliexpress, Alibaba, or eBay. Kindly be aware that products bought from these or comparable sales platforms are not covered by our 6-year warranty. Additionally, please understand that Elos Me & Lescolton cannot assume liability for any damages arising from the usage of counterfeit or imitation products procured from any of the aforementioned sales platforms.

When can I expect to see results using the Lescolton with Elos Me technology?

To ensure permanent hair reduction results you must perform 2 treatments per week. After the first month, treat your desired area once a week. As you progress – you will notice longer and longer intervals between these touch up treatments. This is a gradual and cumulative reduction. When hair does grow back between each of the treatments, there will be less of it, and it will be finer, lighter and slower growing.

What if I can’t treat the first 8 treatments exactly every week as indicated?

It is of extreme importance to follow the recommended treatment sessions in the first phase. If used outside the indicated time-line, results may vary. If too much time passes between session and session, then go back to the week interval as soon as you can. Once hair re-growth is permanently reduced use the unit for touch-ups as needed.

Is Me Elos – Lescolton for men too?

Yes! Me Elos – Lescolton is intended for safe and effective use on both men and women.

I used the Me Elos – Lescolton and still see hair…why could this happen?

This can occur as hair can be growing up to two weeks after your last treatment as the hair shaft is casted out from the skin. You will be surprised to see that it will actually fall out naturally. Another reason may be that the Elos Me light wasn’t applied to all areas and therefore that area not treated as should be. Remember to treat all areas according to the FULL time recommended. Please read the user guide carefully. Not all hair follicles in the skin area treated by the Elos Me light pulse can be successfully damaged in a given treatment since hair follicles are sensitive to thermal damage only at certain phases of their life cycle.

Is Elos Me – Lescolton safe?

Treatment with the Elos Me technology  is safe for home use as has been demonstrated through years of trial. Using e-light energy enables better results with the highest level of safety and comfort. You will be able to return to normal activities immediately after treatment. The Elos Me revolutionary technology is now available in the comfort of your own home at a fraction of the cost of professional treatments. With over 3 million professional Elos Me hair removal treatments performed annually, Elos Me is more than clinically tested, it is medically proven.

Can I use the Lescolton hair removal devices with Elos Me technology anywhere on my body?

You can use the laser hair removal anywhere below the neck. Typically it is used to remove hair on the arms, legs, armpits, bikini area, legs, chest, abdomen and back. Use the machine at the lowest power if you have black skin.

How do I select the right Elos Me light power level?

If the treatment feels uncomfortable in the maximum level, reduce one level of power.

Does the Me Elos light pulse hurt?

If you use the correct power level, using the Elos Me light pulse should not be painful. Start with the highest level and gradually go down. Sometimes, a sensation of warmness or tickle may be felt. To get accustomed to Elos Me energy, we advise that you make test flashes on any part of your body below the neck. Do not use the device on tattoos or permanent makeup.

Can I apply  the Me Elos light pulse on the face?

The Elos Me technology is also suitable for removing hair on the face below the cheekbones. Existing facial hair should be no longer than 1mm before starting treatment. If necessary, wax, shave, trim or use a depilatory cream before treatment. If waxing, ensure you perform treatment immediately afterwards.

After the first treatments when I see my hair has gradually disappeared, how often will I need maintenance sessions?

You can estimate that the maintenance sessions will be every 3 months. As you progress you will notice longer and longer intervals between top-up treatments, the hairs will be fewer and fewer, and treatment times will become even faster.

How does the hair removal process work with the Elos Me light pulse?

When an Elos Me light pulse is emitted from the me epilator the energy is deposited in the skin, selectively targeting the hair follicle. If the energy reaching the follicle is high enough it permanently damages the hair follicle and that specific follicle that was damaged will not be able to grow hair any more. Not all hair follicles in the skin area treated by the Elos Me pulse can be successfully damaged in a given treatment since hair follicles are sensitive to thermal damage only at certain phases of their life cycle.

What exactly is permanent hair reduction and how does the Elos Me technology achieve it?

Permanent hair reduction means that when a follicle is thermally damaged it is not able to grow a terminal hair again. Because there are many millions of follicles that can potentially grow hair on the body, and since a significant portion of them is not at the right growth phase, it is not realistic to expect that every single follicle in the treatment area will be disabled. Moreover, many of the follicles in the skin don’t have hair that is visible on the surface of the skin. These follicles have a much lower level of sensitivity to thermal damage so that even when they are exposed to the Elos Me light pulse they will not be disabled. These follicles have the potential of growing “new hair” later in time.

Over several treatments with appropriate intervals, most of the follicles that cycle through hair growth will be affected by the Elos Me procedure and will be critically injured so they are permanently disabled. It is important to remember that the body is converting these inactive or dormant follicles to grow later in life just as normal part of hair growth cycle or as a result of many factors: hormonal imbalance, pregnancy, menopause, disease or medications, obesity, or idiopathic causes. This is why there can be no guarantees or promises of “all the hair gone forever” from a certain area. Follicles are closely intertwined with the skin and body response to internal physiological changes and follow a cyclical growth cycle. Every follicle destroyed will not grow back – your task as a me user is to destroy the majority of follicles with your me. Follow our treatment protocol and continue treating yourself with me until you are satisfied with the results.

How does the Elos Me light pulse work?

The Elos Me light pulse is used as hair removal and skin rejuvenator.

How long does it take to treat each area with the Lescolton powered by Elos Me?

Here are some examples: Full body in 32 minutes. Full leg in 10 minutes. Underarm in 1 minute. Bikini area in 2 minutes. Male back in 12 minutes.

What skin and hair tones can be treated with the Elos Me technology?

Our technology allows treatment of all almost all hair colors including blonde, white, gray and red hair and all skin tones. So we finally have a tech that can be used for blonde, white, gray and red hair! The only tech to treat these colors of hair and skin!.

Do I have to avoid hair removal methods that remove hair from root between session and session?

No, and also this should be used simultaneously while treating the hairs with the Elos Me light pulse. Immediately following treatment, your skin will appear smooth and hair free.

What do doctors say about the Elos Me technology used by the Lescolton devices?

“The Lescolton devices powered by Elos Me are the most effective at-home hair removal devices existent at this time, which is suitable for all skin types and hair colors. Some patients even achieve an average hair reduction of almost 90% after 7 treatments! This remarkable clinical result and the safety and ease of use of the device – offer a new approach for treating unwanted hair at home”. – Dr. David Friedman, Dermatologist, Friedman Skin and Laser Center, Jerusalem, Israel.

“With Elos Me technology I can perform exceptional efficacious hair removal treatments with the greatest level of comfort. Unlike other hair removal procedures that only destroy the hair shaft, Elos Me technology actually destroys the hair follicle, producing a faster, gentler and safer way to remove unwanted hair of the body areas. My patients are extremely happy with the results and they report effective hair loss!” – Dr. Francesca de Angelis, Plastic Surgeon, DE.A. CENTER – Laser & Plastic Surgery Clinic, Napoli, Italy.

“The unique thing about Elos Me technology is that it combines 2 different modalities, hair removal and skin rejuvenator. On the other hand, the Elos Me light allows us to do is treat more and more patients of all skin types with very little down time. The safety level of this technology is unparalleled and it’s something that we are very excited to be able to offer to our patients over the last several years.”- Dr. Vince Afsahi, South Coast Dermatology Institute, California, USA.

What is Elos Me – Lescolton and why is it a better system? 

Elos Me is the technology that Lescolton uses. Elos Me technology provides greater levels of efficacy, superior levels of safety and user comfort, as well as far shorter treatment times versus IPL and laser. On the other hand, the Elos Me Lescolton epilators are different from all others because the SR technology improves your skin. This is the first machine in the market to offer this fantastic and unique benefit.

What are the Elos Me models developed over time?

Elos Me has traditionally supplied its exclusive technology to different manufacturers over time, such as Syneron, HoMedics and Iluminage. Currently, we not only supply Lescolton Global but have also merged at the business level. In 2019, Elos Me and Lescolton teamed up to create Elos Me & Lescolton, the world’s largest specialist in laser beauty devices.

Where do the devices come from?

Devices are designed in the US and manufactured in China or Israel.

What is the shipping cost?

When you shop at elosme-lescolton.com, you’ll always receive fast free shipping for domestic and international orders. We know how eager you are to get started on your skin-transforming journey, and we do our best to process all orders within 1-2 business days. For security reasons, signature is required. Orders typically ship within 2-5 business days. Please contact Customer Care regarding any questions or concerns.

How do I know that my order is confirmed?

An order confirmation email containing your order details will be sent within a few hours of purchase. A shipping confirmation email containing your tracking information will be sent within 24 hours of your order being shipped. Please add info@elosme-lescolton.com to your address book to ensure receiving order details.

Will I pay customs fees or any taxes when I receive my order?

Shipments to the European Union, USA, Canada, Australia, New Zealand, Japan, Hong Kong, Singapore, Malaysia, Korea and United Arab Emirates are free of customs duties. In the case of South America, Russia and China there may be customs duties (ask us how to avoid or reduce customs duties by sending an email to info@elosme-lescolton.com).

Where are the orders shipped from?

We ship from USA and the European Union. Depending on particular circumstances we can ship from the USA or the European Union, always ensuring that there will be no customs duties or any additional taxes for the customer, or delivery time modifications.

What is your return and warranty policy? 

Other search terms used for our products

Lescolton by Elos Me. Me My Elos Opinions and Comments.  Me My Elos Epilator Super Touch 300K. Iluminage Me My Elos Touch Eilator. Latest version of Me My Elos. Buy Me My Elos. Elos Hair Removal. Me Elos Pro Ultra. Me My Elos Tanda. Elos Laser. IPL Elos. Me Hair Remover. Me Chic. Me Elos Super Touch Black. Me Elos Sleek. Me Power. Me Smooth.

You will find various different models with the Elos Me technology in the market. Names vary according to the date of manufacture, and may be under any of the following names: HoMedics Me My Elos  Powered by Elos Me – Syneron Me My Elos Super Touch Powered by Elos Me – Iluminage-Unilever Me My Elos Powered by Elos Me – Lescolton Powered by Elos Me (the latest versions).

Important Note

Elos Me & Lescolton abstains from offering products through sales platforms such as Amazon, Aliexpress, Alibaba, or eBay. Please note that products purchased from these or similar sales platforms are not covered by our 6-year warranty. Additionally, please understand that Elos Me & Lescolton cannot assume liability for any damages arising from the usage of counterfeit or imitation products procured from any of the aforementioned sales platforms.