What if I can´t treat the first 7 treatments exactly every week as indicated?
It is of extreme importance to follow the recommended treatment sessions. If used outside the indicated time-line, results may vary. If too much time passes between session and session, then go back to the week interval as soon as you can. Once hair re-growth is permanently reduced use the me for touch-ups as needed.
I used the me elos last week and still see hair...why could this happen?
This can sometimes occur as hair can be growing up to two weeks after your last treatment as the hair shaft is casted out from the skin. You will be surprised to see that it will actually fall out naturally. Another reason may be that the elos wasn´t applied to all areas and therefore that area not treated as should be. Remember to treat all areas according to the FULL time recommended. Please read the user guide carefully. Not all hair follicles in the skin area treated by the elos pulse can be successfully damaged in a given treatment since hair follicles are sensitive to thermal damage only at certain phases of their life cycle.
Is elos me safe?
Treatment with me is safe for home use as has been demonstrated through years of trial. elos technology is the combination of rf (radiofrequency) and ipl (intense-pulsed light). Using gentle pulses of these two energies enables better results with the highest level of safety and comfort. You will be able to return to normal activities immediately after treatment.
Developed by Syneron Medical, the world leader in professional aesthetic devices, and launched by HoMedics, this revolutionary technology is now available in the comfort of your own home at a fraction of the cost of professional treatments. With over 3 million professional elos hair removal treatments performed nnually, elos is more than clinically tested, it is medically proven.
Can I use me elos anywhere on my body?
You can use the me epilator anywhere below the neck and for some skin tones (skin tones 1 to 4), on the face is possible. Typically it is used to remove hair on the arms, legs, armpits, bikini area, legs, chest, abdomen and back. Remember to read the user guide before using the me. Not to be used on the male facial hair.
How do I select the right elos level?
Please check the user guide and the reference guide. If the treatment feels uncomfortable, reduce the elos level.
Is me my elos for men too?
Yes! me elos is intended for safe and effective use on both men and women. For men, please do not use on the face, only the body.
How do I know if hair removal with me elos is good for my skin type?
Up till now, hair removers in the market were suitable for skin types 1 to 4. With the unique and new elos technology, the widest range of skin tones and hair colors can be safely treated ALL skin types for the body and face.
Does me my elos hurt?
If you use the correct elos level for your skin tone and the instructions were followed, using me should not be painful. Start with the lowest level and gradually go up. Sometimes, a sensation of warmness or tickle may be felt. To get accustomed to elos energy, we advise that you make test flashes, using the lowest recommended elos level on any part of your body below the neck. Once you are comfortable with this you can increase the elos intensity setting. Do not stay in the same spot while treating areas. This could cause accumulation of heat and lead to burns. Do not use the me on tattoos or permanent makeup.
Adding the epilator accessory to your me epilator might add a small effect of prickling pain similar to other epilators in the market.
How does the hair removal process work with me elos?
When an elos pulse is emitted from the me epilator the energy is deposited in the skin, selectively targeting the hair follicle. If the energy reaching the follicle is high enough it permanently damages the hair follicle and that specific follicle that was damaged will not be able to grow hair any more. Not all hair follicles in the skin area treated by the elos pulse can be successfully damaged in a given treatment since hair follicles are sensitive to thermal damage only at certain phases of their life cycle.
What exactly is permanent hair reduction and how does the elos technology achieve it?
Permanent hair reduction means that when a follicle is thermally damaged it is not able to grow a terminal hair again. Because there are many millions of follicles that can potentially grow hair on the body, and since a significant portion of them is not at the right growth phase, it is not realistic to expect that every single follicle in the treatment area will be disabled. Moreover, many of the follicles in the skin don't have hair that is visible on the surface of the skin. These follicles have a much lower level of sensitivity to thermal damage so that even when they are exposed to the elos pulse they will not be disabled. These follicles have the potential of growing “new hair” later in time. Over several treatments with appropriate intervals, most of the follicles that cycle through hair growth will be affected by the elos procedure and will be critically injured so they are permanently disabled.
It is important to remember that the body is converting these inactive or dormant follicles to grow later in life just as normal part of hair growth cycle or as a result of many factors: hormonal imbalance, pregnancy, menopause, disease or medications, obesity, or idiopathic causes.
This is why there can be no guarantees or promises of "all the hair gone forever" from a certain area. Follicles are closely intertwined with the skin and body response to internal physiological changes and follow a cyclical growth cycle.
Every follicle destroyed will not grow back – your task as a me user is to destroy the majority of follicles with your me. Follow our treatment protocol and continue treating yourself with me until you are satisfied with the results.
See that you are treating each area according to the minimum times displayed in the User Manual and continuously glide on your skin following the elos pulses to destroy as many follicles possible.
Verify that you glide the applicator in a slow enough motion, so flashes follow each other and are not sporadically emitted on different spots of treated area.
How does the me my elos work?
The me elos is used like shavers or epilators. Glide it over your skin slowly. It is the fastest machine in the market.
How long does it take to treat each area with the me my elos?
Here are some examples:
Full body in 32 minutes.
Full leg in 10 minutes.
Underarm in 1 minute.
Bikini area in 2 minutes
Male back in 12 minutes
Do I have to calculate the treated spots and so on with the me my elos epilator as with other machines?
No. Just glide it over the area as you would with an epilator or shaver.
Does elos me work with pulses?
The lamp flashes pulses but you do not need to worry about that. Just let the flashes flash away while you glide the machine over the areas. If you are using the epilator accessory then it is easier to see where you have glided over for the hair will be removed inmediately. So, no need to calculate your position, wait for next pulse, draw grids, watch for overlaps, or concentrate. Allow 10 seconds to pass before returning to an area, if you see this is necessary.
What do doctors say about me my elos?
me is a most effective at-home hair removal device existant at this time, which is suitable for all skin types and hair colors. Most of the patients achieve an average hair reduction of almost 90% after 7 treatments. This remarkable clinical result and the safety and ease of use of the device - offer a new approach for treating unwanted hair at home".
- Dr. David Friedman, Dermatologist, Friedman Skin and Laser Center, Jerusalem, Israel
“With elos technology I can perform exceptional efficacious hair removal treatments with the greatest level of comfort. Unlike other hair removal procedures that only destroy the hair shaft, elos technology actually destroys the hair follicle, producing a faster, gentler and safer way to remove unwanted hair of the body areas. My patients are extremely happy with the results and they report effective hair loss!"
- Dr. Francesca de Angelis, Plastic Surgeon, DE.A. CENTER - Laser & Plastic Surgery Clinic, Napoli, Italy
“The unique thing about elos technology is that it combines 2 different modalities, a light modality in conjunction with radio frequency. What this allows us to do is treat more and more patients of all skin types with very little down time. The safety level of this technology is unparalleled and it's something that we are very excited to be able to offer to our patients over the last several years.”
- Dr. Vince Afsahi, South Coast Dermatology Institute, California , USA
Does me my elos come with a lamp installed?
Yes! A long-lasting quartz lamp is included, which provides 200,000 shots. One complete body session requires around 6,000 shots, hence this lamp will cover and exceed all your needs (approximately 9 years).
How much of my body will one lamp be enough for?
Removing hair of one whole body takes around 6000 pulses/flashes of the lamp (not including male back). One lamp comes with 200,000 pulses.
Does the elos me include shaver and epilator?
No. If you choose to use either or both of these accessories, they would have to be bought apart.
Do I have to use the shaver or epilator accesories of the me my elos machine?
No. The machine also works without these options. In this case please shave before treatment.
Can I use the me elos on the face?
me is also suitable for removing hair on the face below the cheekbones by women with Fitzpatrick skin tones 1-4 (see chart). Elos Me is not suitable for removal of eyebrows or removal of facial hair by men. Existing facial hair should be no longer than 1mm before starting treatment. If necessary, wax, shave, trim or use a depilatory cream before treatment. If waxing, ensure you perform treatment immediately afterwards.
The Facial Accessory minimizes the light beam, allowing more precision for hair removal in the face.
Free Facial Accessory
After the first 7 treatments, how often will I need maintenance sessions?
Although it varies by individual, you can expect up to 3 months between treatments. As you progress you will notice longer and longer intervals between top-up treatments, the hairs will be fewer and fewer, and treatment times will become even faster.
How do I know when the cartridge (lamp) of my me elos needs to be replaced?
The machine will let you know when a new lamp (this can be bought apart later on) needs to be installed. This is an easy procedure. Take note though that the 200,000 shot lamp is estimated to cover 9 years approximately of treatment.
Is shipping free?
Yes. To any country in the world.
Approximately 3-5 working days for Europe and 7 to 10 working days for the rest of the world. Some countries can take up to one month due to slow delivery in countries. We declare lower value to help you reduce/avoid customs taxes.
Shipping method? Where do you ship from?
We pick the most convenient method according to each country, usually FedEx or TNT, and usually RoyalMail for South America. We ship from either our England or Spain office.
2 year warranty for malfunction. We replace it with new machine in case of malfunction.
7 day return policy from moment you receive machine to moment you ship machine back to us. This is in the case you change your mind and machine has not been used and package and accessories intact and 100% new. In this case we refund you but discount 30 euros for administrative charges. As per sanitary regulations we cannot accept back machines that have been used. We sell only 100% new machines in sealed boxes. We do not sell machines that have been previously owned or refurbished.
Online with credit card (Amex, Visa, Mastercard), PayPal, Western Union, Bank Wire to England, USA or Spain and payment upon reception in Spain.
We do not accept credit card payments from some countries from Africa and Asia. Please contact us beforehand via email in case of doubt or to ask for payment details for other payment options.
What countries do you ship to?
We ship to:
Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Democratic Republic of the Congo (Kinshasa) Congo Cook Islands Costa Rica Ivory Coast Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Timor-Leste Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Metropolitan French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Great Britain Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and Mc Donald Islands Holy See Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea Korea Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian National Authority Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Island Poland Portugal Puerto Rico Qatar Reunion Island Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Príncipe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia (Slovak Republic) Slovenia Solomon Islands Somalia South Africa South Georgia and South Sandwich Islands Spain Sri Lanka Saint Helena St. Pierre and Miquelon Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Syria Taiwan (Republic of China) Tajikistan Tanzania Thailand Tibet Timor-Leste (East Timor) Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States U.S. Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican City State (Holy See) Venezuela Vietnam Virgin Islands Wallis and Futuna Islands Yemen Zaire Zambia Zimbabwe
I want to buy Me My Elos / Cartridge / Accesories.
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GLOBAL DISTRIBUTION GROUP
Basingstoke RG24 8PH
Tel: 0044.20.3286 8870
14871 Memorial Dr.
Av. Dos Castillas 33 Atica 1
Pozuelo de Alarcon
Madrd - 28223
For better response, please email us. Your email will be responded as soon as possible by specialized area according to your question.
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